The situation

Illustrative example. Not a real job or customer.

In a hypothetical 1980s garden-style apartment complex in the east metro, a tenant moves out without notice and leaves furniture behind. A maintenance technician begins hauling items to the dumpster. Lifting a couch cushion, he sees several uncapped syringes. A mattress in the bedroom is heavily stained with what appears to be blood and other fluids.

  1. The technician stops, steps back and does not try to pick up the needles. He calls the property manager.
  2. The manager confirms the tenant's departure is being handled under the complex's abandoned property procedure and that no one is still living in the unit.
  3. She closes the unit, posts a no-entry notice for staff and asks maintenance not to move any more items.
  4. She contacts two providers. The one chosen confirms its workers have bloodborne pathogens training, will search furniture and fixtures methodically, and will use rigid sharps containers and a medical waste transporter.
  5. Workers find additional sharps inside a bathroom vanity and in a closet ceiling tile, as well as in the couch.
  6. The stained mattress, couch and carpet sections beneath them are removed and packaged. Hard surfaces throughout the unit are cleaned and disinfected.
  7. The manager updates the complex's turnover checklist and adds puncture-resistant gloves and tongs to the maintenance kit.

No staff member is stuck by a needle, the unit returns to the normal turnover process, and the complex has a written procedure for the next time.

Plastic containment chamber with a zipper door set up in a living room

Plastic containment chamber with a zipper door set up in a living room. Example of the work involved; the photo does not show a specific property or a job for this site.

Turnover practices this complex added

Useful for any property manager or maintenance team.

Questions the manager asked providers

  1. How do your workers search furniture and fixtures for hidden sharps?
  2. Do you supply rigid containers and arrange medical waste transport?
  3. Will you photograph and list every item removed from the unit?
  4. If you find something that suggests a crime, what will you do?
  5. How soon can the unit be released back to my maintenance staff?

General information for the Denver area, not a quote or professional advice. In an emergency, call 911.