The situation
Illustrative example. Not a real job or customer.
In a hypothetical 1980s garden-style apartment complex in the east metro, a tenant moves out without notice and leaves furniture behind. A maintenance technician begins hauling items to the dumpster. Lifting a couch cushion, he sees several uncapped syringes. A mattress in the bedroom is heavily stained with what appears to be blood and other fluids.
- The technician stops, steps back and does not try to pick up the needles. He calls the property manager.
- The manager confirms the tenant's departure is being handled under the complex's abandoned property procedure and that no one is still living in the unit.
- She closes the unit, posts a no-entry notice for staff and asks maintenance not to move any more items.
- She contacts two providers. The one chosen confirms its workers have bloodborne pathogens training, will search furniture and fixtures methodically, and will use rigid sharps containers and a medical waste transporter.
- Workers find additional sharps inside a bathroom vanity and in a closet ceiling tile, as well as in the couch.
- The stained mattress, couch and carpet sections beneath them are removed and packaged. Hard surfaces throughout the unit are cleaned and disinfected.
- The manager updates the complex's turnover checklist and adds puncture-resistant gloves and tongs to the maintenance kit.
No staff member is stuck by a needle, the unit returns to the normal turnover process, and the complex has a written procedure for the next time.
Plastic containment chamber with a zipper door set up in a living room. Example of the work involved; the photo does not show a specific property or a job for this site.
Turnover practices this complex added
Useful for any property manager or maintenance team.
Questions the manager asked providers
- How do your workers search furniture and fixtures for hidden sharps?
- Do you supply rigid containers and arrange medical waste transport?
- Will you photograph and list every item removed from the unit?
- If you find something that suggests a crime, what will you do?
- How soon can the unit be released back to my maintenance staff?
General information for the Denver area, not a quote or professional advice. In an emergency, call 911.